FAQS

Spas:

How often should my filters be cleaned or replaced?
FILTERS SHOULD BE CLEANED EVERY 6-8 WEEKS

How often should I drain my hot tub?
HOT TUBS SHOULD BE DRAINED EVERY 3-4 MONTHS UNLESS IT IS A FRESHWATER
SALT SYSTEM WHICH SHOULD BE DRAINED ONCE A YEAR!

Should your hot tub be installed inside or outside? Above ground or recessed?
95% OF HOT TUBS ARE INSTALLED OUTDOORS, ARE COMPLETELY SELF CONTAINED
AND SIT ABOVE GROUND OR IN A DECK.

How difficult is it to install a hot tub?
OUR INSTALLERS ARE USUALLY AT THE CUSTOMER’S HOUSE FOR 3 TO 4 HOURS.

Do you sell swim spas?
YES, WE SELL ENDLESS POOL FITNESS SYSTEMS.

Are hot tubs energy efficient?
EACH SPA WE SELL HAS FULL FOAM INSULATION AND COMES WITH AN ENERGY
EFFICIENCY GUIDE SPECIFIC TO EACH MODEL.

How difficult is it to maintain a hot tub?
THERE ARE MULTIPLE SANITIZING SYSTEMS TO CHOOSE FROM, WHICH IS WHY WE
WORK TO CUSTOMIZE THE BEST SYSTEM FOR YOUR NEEDS.

Stoves:

How do I get the best burn time out of my stove?
EVERY STOVE IS DIFFERENT, BUT WHEN ADDING WOOD YOU WANT TO LEAVE THE
AIR CONTROL WIDE OPEN TO GET THE STOVE BACK TO TEMPERATURE BEFORE
CLOSING THE AIR CONTROL.

How do I safely light my pilot?
YOU SHOULD ALWAYS OPEN THE GLASS DOOR BEFORE LIGHTING AND FOLLOW MFG
RECOMMENDATIONS.

What is the recommended burn-in procedure on a new gas fireplace?
LEAVE YOUR FAN IN THE OFF POSITION AND BURN IN FOR AT LEAST 1 HOUR.

How often should I clean my pellet stove during the burn season?
EVERY PELLET STOVE IS DIFFERENT, BUT A MINIMUM OF ONCE A WEEK IN BURN POT.
TWICE PER BURN SEASON, YOUR STOVE SHOULD BE COMPLETELY CLEANED
INCLUDING HEAT EXCHANGERS, FANS AND VENTING.

Are electric fireplaces safe?
YES IF INSTALLED PROPERLY.

Billiards:

What size does my room need to be for a pool table to fit properly?
POOL TABLES COME IN MANY REGULATION SIZES, WHICH INCLUDE 6,7,8,9, AND 9.5
FT. YOU SHOULD HAVE APPROXIMATELY 52″ AROUND THE OUTSIDE OF YOUR TABLE
FOR ANY SHOT.

What type of maintenance is needed?
WIPE REGULARLY WITH A CLEAN CLOTH AND KEEP YOUR TABLE COVERED WHENNOT IN USE.

BBQ’S:

How often do I need to clean my bbq?
THIS IS DEPENDENT ON USAGE AND WHAT YOU LIKE TO COOK. THE MORE SUGAR
AND MARINADES USED, THE MORE IT SHOULD BE CLEANED.

Saunas:

Should I get a traditional or infrared sauna?
EACH TYPE OF SAUNA HAS IT’S OWN BENEFITS WHICH DEPEND ON YOUR NEEDS.
CALL A PROFESSIONAL AND THEY WILL STEER YOU TO THE RIGHT MODEL.

POOLS:

My pool is green, what should I do?
WE OFFER FREE WATER TESTING WITH OUR ON-SITE WATER SPECIALIST. IF YOU
ARE UNABLE TO PROVIDE US WITH A SAMPLE, THAN USE A CHLORINE SHOCK ALONG
WITH AN INITIAL DOSE OF ALGAECIDE.